--- title: "Barrier-free travelling" url: "https://www.visitfrankfurt.travel/en/frankfurt-tips/barrier-free-travelling" language: "en" breadcrumb: "Root > Home > Frankfurt Tips > Barrier-free travelling" --- Barrier-free Travel =================== Frankfurt for everyone Welcome  to all our guests! Tourismus- und Congress GmbH has been committed to promoting accessibility in Frankfurt for many years. We want all visitors to be able to enjoy their city break in Frankfurt – including people with disabilities. On this page, you’ll find information on the accessibility of the city’s tourist attractions. We rely on the reliable data provided by the nationwide ‘Reisen für Alle’ certification scheme. Frankfurt is certified by ‘Reisen für Alle’ as an ‘accessibility-certified tourist destination’. There are currently around 50 certified attractions in the city. Accommodation, Food, Service Plan your trip with these helpful tips: Expand allCollapse all - Accommodation **Certified Accommodation** Choose where you’d like to stay! The following accommodation options are certified by ‘Reisen für Alle’: - Aparthotel Adagio Frankfurt City Messe - Adina Apartment Hotel Frankfurt Neue Oper - Adina Apartment Hotel Frankfurt Westend - Best Western Premier IB Hotel Friedberger Warte - Best Western Welcome Hotel Frankfurt - Capri by Fraser Frankfurt - Hilton Frankfurt Airport - Hilton Garden Inn Frankfurt Airport - Hoffmanns Höfe - Innside Frankfurt Ostend - IntercityHotel Frankfurt Hauptbahnhof Süd - Frankfurt Youth Hostel - Kimpton Main Frankfurt - Premier Inn Frankfurt Messe - Scandic Frankfurt Hafenpark - Scandic Frankfurt Museumsufer - Food and Drink Enjoy Frankfurt’s culinary delights! These restaurants and cafés are certified by ‘Reisen für Alle’: - Caféhaus Siesmayer - Café Sinn & Wandel - Depot 1899 - Oosten – Realwirtschaft am Main - Restaurant Margarete - Wirtshaus am Hühnermarkt Of course, you’ll find plenty more step-free cafés and restaurants in Frankfurt with access to toilets for people with disabilities. For example, in some of the certified hotels and museums, at the Palmengarten, on board the boat and in the large shopping centres. - ToiletsRestroom sign with accessible symbol and arrow pointing right. There are a number of toilets for people with disabilities, particularly in the city centre. They are usually marked with the wheelchair symbol. Toilets for people with disabilities in public spaces are accessible to everyone at the following locations: - Bethmannpark, Mauerweg by the Orangery - Brückenstraße, by the old Sachsenhausen Cemetery - Main Station, between platforms 9 and 10 (accessible with a Euro key) - Hauptwache, Underground and S-Bahn station, Level B - Messe, Underground station, Level B (accessible with a Euro key) - Paulsplatz, on the corner of Braubachstraße and Neue Kräme, opposite Tourist-Info Römer - Konstablerwache, U-Bahn and S-Bahn station, Level B (with Euro key) You can find further toilets for people with disabilities, for example, in the large shopping centres and in certified establishments (museums, hotels, restaurants, etc.). - Tourist Offices **Tourist Office Römer:** The Tourist Office Römer is only accessible via steps. However, there is a bell to the left of the stairs. You can use this to request assistance from outside. Inside the Tourist Office Römer, there is a tactile guidance system leading to the counter, a tactile map of the city centre, reading glasses and a mobile induction loop. The Tourist Office Römer is certified by ‘Reisen für Alle’. **Tourist Office New Old Town:** The Tourist Office New Old Town opened in June 2026 and is currently in the process of being certified under the ‘Reisen für Alle’ scheme. Getting there / getting around locally An elderly lady, a wheelchair user and two ladies with prams are travelling in an underground train. **Information on travelling by train and plane, on public transport, car parks and transport services** For centuries, Frankfurt has thrived thanks to its excellent connections in all directions. Centrally located in Germany and Europe, the city offers a variety of travel options via its transport hubs: Frankfurt Central Station and Frankfurt Airport. Furthermore, many locations in the city centre are close to one another and easily accessible by public transport. Below you will find useful information to help you when travelling to Frankfurt and planning journeys within the city. - Accessible travel to and from Frankfurt with Deutsche Bahn With over 350,000 travellers and visitors every day, as well as more than 1,700 trains arriving from across Germany and abroad, Frankfurt Central Station is one of Germany’s most important transport hubs. The station is located just a few hundred metres from Frankfurt’s main attractions and serves as the gateway to the city. **The station** Frankfurt Central Station is a terminus station. This means there are no steps leading to the platforms. Mobile platform lifts are available on every platform to ensure step-free access. In addition, a tactile guidance system leads from the entrances to the platforms. The toilet for people with disabilities is located between platforms 9 and 10 (accessible with a Euro key). There are escalators and lifts to the lower levels of the station, where the underground and suburban trains depart. Further information on the station’s accessibility can be found at (only available in German): **DB Travel Centre** The DB Travel Centre is located in the main hall and features a lowered service desk and an induction loop for people with hearing impairments. **Deutsche Bahn AG Mobility Service Centre** The Deutsche Bahn Mobility Service Centre offers travellers with disabilities information and practical assistance with planning and undertaking their journeys. Further information is available at (only available in German): - Accessible travel to and from Frankfurt Airport Frankfurt am Main Airport is the largest commercial airport in Germany and the third-largest in Europe. All terminals, areas and walkways are accessible without steps. Passengers with disabilities who have registered in advance receive personalised assistance from the ‘FraCare Services’ team. Further information on accessibility at the airport: - Local public transport (ÖPNV) comprising the S-Bahn, underground, buses and trams Local public transport is the quickest way to get from A to B. You can find all the information on the accessibility of stops and vehicles on the Rhein-Main Transport Association (RMV) website. Here, you can even plan your journey to suit your personal needs. Information on accessibility within the RMV: Timetable information for accessible journeys (only available in German): - Disabled parking spaces in the city centre You can find parking spaces at: Here’s how to view disabled parking spaces:  Click on ‘Traffic map’, then on ‘Filter’. Scroll down to ‘Parking spaces’ and select ‘Disabled parking spaces’. - Velotaxi Frankfurt Velotaxi offers a door-to-door service. There are two seats behind the driver, plus space for luggage or a walking frame. Velotaxis operate within the city centre and in the Palmengarten. - Transport services in and around Frankfurt **Handicab GmbH** Am Seegraben 1 64572 Büttelborn Phone: No charge: Email: **Fraternität Behinderten Selbsthilfe e. V.** Homburger Landstraße 95 60435 Frankfurt/Main Phone: oder Fax: +49 (0) 69 - 54 10 09 Email: Text messages/WhatsApp: +49 (0) 172 65 65 627 **Taxi-Vereinigung Frankfurt am Main e. V.** Phone: Fax: +49 (0) 69 - 23 96 93 Email: City walking tours and sightseeing tours Tours without steps, for blind and visually impaired visitors. Our trained tour guides take visitors on tours, introducing them to fascinating topics and the city’s most interesting neighbourhoods. Many walking tours can be adapted to be step-free on request. Guided tours for people with walking difficulties A public guided tour is available daily to help visitors get to know Frankfurt am Main for the first time; the route is largely step-free. Please inform the tour guide of any specific requirements at the start of the tour. Numerous walking tours are also available for groups, and the tour is certified by ‘Reisen für Alle’. - - Sightseeing tours for people with walking difficulties We are happy to arrange for Frankfurt’s certified tour guides to lead city tours exclusively on your own coach. Enquiries can be sent to . City tours on hop-on, hop-off double-decker buses offer an unforgettable experience of the city on the Main. You can hop on and off as you please to explore the city. The buses have at least one wheelchair space. Group offer: Guided tour for blind and visually impaired people The ‘Feeling Frankfurt’ guided tour brings Frankfurt’s history and stories to life. Participants get to know the sights around the Römerberg and are warmly invited to get hands-on – all so they can truly understand Frankfurt (both literally and figuratively)! - > If you have any questions or require further information, please do not hesitate to contact us. We will be happy to assist you. Tel: +49 (0) 69/24 74 55 - 400, barrierefrei@infofrankfurt.de - - Further information - - - - -