With over 350,000 travellers and visitors every day, as well as more than 1,700 trains arriving from across Germany and abroad, Frankfurt Central Station is one of Germany’s most important transport hubs. The station is located just a few hundred metres from Frankfurt’s main attractions and serves as the gateway to the city.
The station
Frankfurt Central Station is a terminus station. This means there are no steps leading to the platforms. Mobile platform lifts are available on every platform to ensure step-free access. In addition, a tactile guidance system leads from the entrances to the platforms. The toilet for people with disabilities is located between platforms 9 and 10 (accessible with a Euro key). There are escalators and lifts to the lower levels of the station, where the underground and suburban trains depart.
Further information on the station’s accessibility can be found at (only available in German):
https://www.bahnhof.de/frankfurt-main-hbf/ausstattung-barrierefreiheit
DB Travel Centre
The DB Travel Centre is located in the main hall and features a lowered service desk and an induction loop for people with hearing impairments.
Deutsche Bahn AG Mobility Service Centre
The Deutsche Bahn Mobility Service Centre offers travellers with disabilities information and practical assistance with planning and undertaking their journeys.
Further information is available at (only available in German):
https://www.bahn.de/service/individuelle-reise/barrierefrei
